Through this website, no personal data is requested from users without their knowledge, nor is it shared with third parties.
To learn about our cookie policy, used to collect user information, we kindly ask you to read the Cookie Policy section on our website.
Basic Information on Data Protection
Below, we provide information about the data protection policy of HILADOS Y PRODUCTOS TÉCNICOS TEXTILES, S.L.U.
Who is responsible for data processing?
The personal data that may be directly requested from the data subject will be treated confidentially and will be incorporated into the corresponding processing activity owned by HILADOS Y PRODUCTOS TÉCNICOS TEXTILES, S.L.U.
How do we obtain your personal data?
We collect your personal data on different occasions:
• Whenever you contact us directly, for example, through the contact section or any other section where you fill out a form on the website WWW.DRYTEX.ES, or through our customer service phone lines, when requesting information about our products and services.
• When you purchase or contract a product or service directly with us.
The products and services of HILADOS Y PRODUCTOS TÉCNICOS TEXTILES, S.L.U., as well as its promotional campaigns, are primarily aimed at adults. In this regard, we will only collect and process your personal data if you are at least 16 years old. We reserve the right to verify the age of individuals who provide us with personal data. Any data from a person under 16 years of age will be deleted.
We would appreciate your help in keeping your personal data up to date by informing us of any changes to your contact information or preferences.
What information can we obtain about you?
Through the different services and contact channels described in this Privacy Policy, we may request the following types of data about you, depending on your relationship with the Data Controller:
• Customers and users: Identifying and contact details: name, address, phone numbers, email. Economic data: bank account number / credit card number.
• Applicants: Identifying and contact details: name, address, phone numbers, email. Academic and professional data: studies completed and qualifications. Employment and Social Security data. Personal characteristics: marital status, date and place of birth, age, gender, nationality, and disability percentage.
For what purposes do we process your personal data?
As a website user, we will process the personal data you provide in order to respond to your inquiry and provide you with commercial information about the company’s products and services.
As a customer, we will process your data to provide the requested service and for the administrative and commercial management of our customer portfolio.
As an applicant, the data provided will be processed solely for current or future recruitment processes conducted by the company.
What is the legal basis for processing your data?
User: GDPR Article 6.1(a) – the data subject’s consent for processing their personal data for one or more specific purposes.
Customer: GDPR Article 6.1(b) – processing is necessary for the performance of a contract to which the data subject is a party, or for taking steps at the request of the data subject prior to entering into a contract.
GDPR Article 6.1(a) – the data subject’s consent for processing their personal data for one or more specific purposes.
Applicants: GDPR Article 6.1(c) – processing is necessary for compliance with a legal obligation to which the data controller is subject.
For other processing activities not covered by this privacy policy, please contact the Data Controller for further information.
How long will we keep your data?
The personal data provided will be kept for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities that may arise from the purpose, in addition to the periods established by the regulations on archives and documentation.
Who will we share your data with?
As a general rule, personal data will not be shared with third parties, except when required by law. These may include communications with organizations directly related to the data controller (Tax, Labor, and Accounting Advisors; Financial Institutions; Spanish Tax Agency; Training Companies; Entities responsible for managing occupational risk matters; National Institute of Social Security; General Treasury of Social Security; Trade Unions; Marketing and Advertising Agencies; Recruitment Agencies; State Security Forces, Judicial Authorities, Public Prosecutor’s Office).
Although it is not possible to guarantee absolute protection against intrusions in data transmissions over the internet or from a website, we make every effort to maintain the necessary physical, electronic, and procedural safeguards to ensure the protection of your information in accordance with applicable data protection requirements.
All your data is stored on secure servers (or secure physical copies) owned by us or our data processors, and access to and use of the data is governed by our security criteria and policies (or equivalent ones from the data processors).
Do we make international data transfers?
HILADOS Y PRODUCTOS TÉCNICOS TEXTILES, S.L.U. does not foresee any international data transfers.
How do we keep your data protected?
To ensure the protection and maintain the security, integrity, and availability of your data, we use various security measures.
Although it is not possible to guarantee absolute protection against intrusions in data transmissions over the internet or from a website, both we and our data processors make every effort to maintain the necessary physical, electronic, and procedural safeguards to protect your data in accordance with applicable legal requirements. The measures we use include the following:
• Limit access to your data only to those individuals who need to know it based on the tasks they perform;
• As a general rule, transfer the collected data in an encrypted format;
• Store the most sensitive data (such as banking information) only in encrypted format;
• Install perimeter protection systems (firewalls) on IT infrastructures to prevent unauthorized access, such as hackers; and
• Regularly monitor access to IT systems to detect and stop any misuse of personal data.
In cases where we have provided you (or you have chosen) a password that allows you to access certain parts of our websites or any other portal, application, or service under our control, you are responsible for keeping it confidential and complying with all other security procedures that we notify you about. You must not share your password with anyone.
What rights can data subjects exercise?
Any person has the right to obtain confirmation about the processing of their data carried out by HILADOS Y PRODUCTOS TECNICOS TEXTILES, S.L.U.
You can exercise your rights to access, rectification, deletion, and portability of your data, as well as limitation and opposition to its processing, and not to be subject to decisions based solely on automated data processing, as well as withdrawing the consent you have given, by contacting HILADOS Y PRODUCTOS TECNICOS TEXTILES, S.L.U. (B55170757), Avda. Paluzie, 11 Planta 2ª – 17800– OLOT – GIRONA, or by sending an email to jarau@drytex.es with the subject “Data Protection”.
In addition, the data subject may contact the competent data protection authority to obtain further information or to file a complaint.
Contact Section of the Website
Basic Information on Personal Data Protection
Data Controller: HILADOS Y PRODUCTOS TÉCNICOS TEXTILES, S.L.U.
Purposes: To address any inquiries you may have and follow up on them.
Rights: You have the right to access, rectify, erase, and port your data, as well as the right to limit and oppose its processing, in the manner detailed in the additional and detailed data protection information available on our website.